How do you handle payments and refunds?
Payments - A $500 deposit is required upon acceptance to a program. Payment of the remaining balance can be made over time; however, the balance must be paid in full 8 (eight) weeks before departure.
Checks: Both personal and cashier’s checks are accepted and can be sent to:
Crooked Trails, P.O. Box 94034, Seattle, WA 98124
Credit card: Visa or MasterCard payments can be processed over the phone or online using our secure server. Call Crooked Trails at (206) 383-9828 or use the payment area below.
Money transfers: Call Crooked Trails at (206) 383-9828.
Refunds – Should you need to withdraw from a program, the $500 deposit is not refundable, and the balance of your payments will be refunded according to the following scale (based on the number of weeks before departure).
12 or more weeks:
10-12 weeks:
4-10 weeks:
4 weeks or less:
|
|
100% refundable
50% refundable
25% refundable
0% refundable
|
If Crooked Trails cancels the program, your payments will be refunded in full.
Important Suggestion: It is highly recommended that you do not purchase airline tickets until directed to do so by Crooked Trails. If we do not meet our minimum number of participants 6 weeks before a program begins, the program may be cancelled. Payments made to Crooked Trails will be refunded according to our standard refund policy, but we are unable to request the same of the airlines.
Online Payment
This affair is multi-staged, so bear with us. Enter the amount for your travel program payment(s) in the box below. On the next page you can tell us which programs and people the payment is for. By the end of all this, we’ll even know who you are.
|
